Delivery & Shipping Policy

At MME Store, we are committed to providing our customers with a safe, convenient, and reliable delivery experience. We carefully process every order and take reasonable measures to ensure that products are delivered securely and within the estimated timeframe.

Order Confirmation

Once an order is placed through our website, our team may contact the customer to confirm the order and delivery details before dispatch.

Customers are responsible for providing accurate and complete information, including their full name, contact number, and delivery address. Orders may be delayed if the information provided is incorrect or incomplete.

Delivery Areas

MME Store offers delivery services to customers across Pakistan. Delivery availability may vary depending on the product, delivery location, product size, weight, and applicable delivery arrangements.

Certain large or heavy products may require special transportation or delivery arrangements.

Delivery Time

The estimated delivery time may vary depending on the customer’s location and the product ordered.

Customers will be informed of the expected delivery timeframe when their order is confirmed. Delivery times are estimates and may vary due to courier schedules, weekends, public holidays, high order volumes, or unforeseen circumstances.

Although we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

Delivery Charges

Applicable delivery charges, if any, will be communicated to the customer during order confirmation.

Delivery charges may vary depending on the customer’s location, product type, size, weight, order value, and delivery method.

For certain products or locations, additional transportation or handling charges may apply. Customers will be informed of any applicable charges before dispatch.

Receiving Your Order

Customers are advised to carefully inspect the package at the time of delivery. Please check the outer packaging for visible signs of damage, opening, tampering, or mishandling.

If the package appears damaged or tampered with, customers should notify the delivery representative and contact MME Store as soon as possible.

Customers may be requested to provide photographs or videos of the package and product to help us assess any delivery-related issue.

Damaged Products During Delivery

MME Store takes reasonable precautions to ensure that products are securely packed before dispatch. If a product appears to have been damaged during transportation, customers should report the issue promptly after receiving the order.

Our team may inspect the product and packaging and review available photographs, videos, or other evidence before determining the appropriate resolution.

Failed Delivery

Customers are responsible for being available to receive their order at the provided delivery address.

If delivery cannot be completed because the customer is unavailable, the address is incorrect or incomplete, the contact number is unreachable, or other information provided by the customer is inaccurate, additional delivery arrangements may be required.

Any applicable charges resulting from repeated delivery attempts may be the customer’s responsibility.

Order Cancellation

Customers who wish to cancel an order should contact MME Store as soon as possible.

Once an order has been processed, packed, or dispatched, cancellation may no longer be possible. In such cases, the customer may be required to receive the product and follow the applicable Return & Exchange Policy.

Delivery Delays

MME Store is not responsible for delays caused by circumstances beyond our reasonable control, including courier delays, adverse weather conditions, road closures, public holidays, logistical issues, or other unforeseen circumstances.

We will make reasonable efforts to assist customers and provide updates regarding significant delivery delays whenever possible.

Contact Us

For questions regarding your order or delivery, please contact MME Store with your order number, name, contact number, and delivery details. Our customer support team will assist you with your delivery-related concerns.

Email: info@mmestore.pk

Phone: (+92)321-8856014